Frequently Asked Questions


Welcome to our FAQs hub, your go-to resource for answers to all your burning questions. We understand that planning your perfect celebration or making informed choices is essential, and we’re here to provide clarity. Whether you’re seeking details about our products, shipping policies, or anything else under the sun, you’ll find comprehensive answers right here.

What are Epic Party Bags?

We're not just party bags; we're the perfect gift solution for hosts who want to elevate their events effortlessly. Our meticulously curated party bags are more than just goody bags – they're a collection of carefully chosen treasures that bring joy and excitement to every guest.

What sets us apart? Our commitment to excellence! Our party bags aren't just amazing; they're better than most party bags out there. We've gone the extra mile to ensure that each bag is brimming with creativity, fun, and surprises. From personalized keepsakes to delightful games and trendy goodies, our party bags are thoughtfully designed to make your event truly memorable.

At Epic Party Bags, we understand the magic of celebrations. That's why we've made it our mission to provide you with the ultimate party solutions that make hosting a breeze. Our party bags are just the beginning; they're the key to unlocking unforgettable moments and lasting memories.

So, if you're ready to take your celebrations to the next level, explore our collection today and experience the epic difference. Let's make your next event an absolute hit!

What types of events are Epic Party Bags suitable for?
  • Birthday Parties: Whether it's a child's birthday, a milestone celebration, or an adult's special day, our party bags add an extra layer of excitement.
  • Weddings: Elevate your wedding reception with unique and personalized party bags for your guests to enjoy.
  • Corporate Events: Impress clients, employees, or conference attendees with custom-branded party bags for your corporate gatherings.
  • Graduations: Commemorate academic achievements with themed party bags for graduates and their guests.
  • Themed Parties: Whether it's a holiday party, a costume event, or a themed celebration, we have party bags to match your chosen theme.
  • Family Reunions: Add a fun and personalized touch to family reunions with party bags that bring everyone together.
  • Holiday Gatherings: Enhance the holiday spirit with festive party bags filled with seasonal delights.
  • Charity and Fundraising Events: Make a positive impact with charity events by offering attendees meaningful party bags.
  • Community Events: Strengthen community bonds with memorable party bags at neighborhood gatherings.
  • School Events: From school dances to sports banquets, our party bags add a touch of excitement to school-related functions.
  • Religious Celebrations: Mark important religious milestones with party bags that honor tradition and faith.
  • Engagement Parties: Celebrate the journey to marriage with party bags that reflect the couple's unique love story.
  • Retirement Parties: Send off retirees with thoughtful party favors that express gratitude and well wishes.
  • Bachelorette and Bachelor Parties: Make pre-wedding festivities unforgettable with fun and stylish party bags.
  • Sports Events: Boost team spirit and fan engagement with sports-themed party bags for sporting events.
  • Movie Nights: Create a cinematic experience with movie-themed party bags for film enthusiasts.
  • Art and Creative Workshops: Encourage creativity and inspiration with party bags for art-related events and workshops.
  • Just Because: Sometimes, you don't need a specific reason to celebrate. Our party bags are perfect for spontaneous gatherings and spreading joy.
How does the ordering process work?
  1. Browse Our Collection: Begin by exploring our wide selection of party bags and related products on our website. You can browse through various themes, styles, and customization options to find the perfect fit for your event.
  2. Select Your Party Bags: Once you've found the party bags that match your vision, simply click on the product to view more details. Choose the quantity you need and any customization options, such as personalization or specific themes.
  3. Add to Cart: After making your selections, click the "Add to Cart" button to place your chosen party bags into your shopping cart.
  4. Review Your Order: Double-check your order in the shopping cart to ensure that you have the correct quantity and customization options. You can also apply any promotional codes or discounts at this stage.
  5. Checkout: When you're satisfied with your order, proceed to the checkout page. Here, you'll provide your billing and shipping information, as well as your preferred payment method.
  6. Payment: Complete the payment process securely through our website. We accept various payment methods to accommodate your preferences.
  7. Confirmation: Once your payment is confirmed, you will receive an order confirmation email with all the details of your purchase.
  8. Shipment: Your order will be carefully prepared and shipped to you within 2 to 4 working days from the date of your order. We use reliable shipping services to ensure your party bags reach you in excellent condition and on time.
  9. Delivery: Depending on your location and chosen shipping method, your party bags will be delivered to your specified address. You will receive tracking information to monitor the delivery progress.
  10. Celebrate with Epic Party Bags: With your party bags in hand, you're all set to host an unforgettable event! Enjoy the convenience of having everything you need delivered to your doorstep, allowing you to focus on creating cherished memories with your guests.

Should you have any questions or need assistance at any stage of the ordering process, our customer support team is here to help. We look forward to being a part of your celebration!

Whats in the bag?


  • One Epic Toy: Each party bag boasts an epic toy, carefully chosen to captivate and entertain. From charming figurines to interactive gadgets, these selected toys infuse every bag with excitement.
  • One Epic Game: Prepare for hours of fun and friendly competition with an epic game thoughtfully included in each party bag. Whether it's a classic board game, brain-teasing puzzle, or entertaining card game, our games foster togetherness and craft memorable moments.
  • One Party Hat: Every party deserves a touch of whimsy, and our party hats deliver just that! Each bag contains a party hat to introduce vibrant colors and festivity to your event, encouraging your guests to embrace the party spirit.
  • Stickers: Unleash your guests' creativity with a set of fun and colorful stickers. These versatile additions can be used for crafting, decorating, or simply for fun, igniting imaginative sparks.
  • One Party Horn: Set the festive mood with our party horns, included in each bag. These horns create joyful noise, enhancing the celebration's atmosphere and encouraging everyone to join in the merriment.
  • Filler Toys: Elevate each party bag's charm with a selection of filler toys, adding delightful surprises. These toys are thoughtfully chosen to complement the bag's theme and contents, enhancing the overall experience.

At Epic Party Bags, we take pride in curating each bag with care and creativity, ensuring that it contains a perfect blend of entertainment, keepsakes, and fun. Our goal is to make your event not just memorable but truly epic, one party bag at a time!

What age groups are your party bags designed for?

Our party bags at Epic Party Bags are designed to delight a wide range of age groups, making them suitable for various celebrations and events. Our party bags are tailored to cater to age groups from 4 to 18 years, ensuring that there's something exciting for everyone within this range.

However, it's important to note that our party bags contain small items and toys, which may pose choking hazards for children under the age of 4. For the safety of young children, we recommend that our party bags not be used for ages 1 to 3 years. We prioritize safety and want to ensure that our products are enjoyed responsibly by all age-appropriate guests at your event.

How far in advance should I order party bags for my event?

To ensure a stress-free and timely delivery of your party bags, we recommend placing your order in advance, ideally at least oneΒ  week before your event date. This allows ample time for our team to prepare your order and ensures that your party bags arrive well before your celebration.

Considering our 2 to 4 days delivery timeframe, placing your order a week or more in advance provides a comfortable buffer to account for any unforeseen delays in shipping or other potential logistical factors. This way, you can rest assured that your party bags will be ready and in your hands well before the big day, allowing you to focus on other aspects of planning and enjoying your event to the fullest.

Do you offer bulk pricing or discounts for larger orders?

Yes, we do offer bulk pricing and exciting discounts for larger orders! To discover the specific details and pricing options for your event's needs, we invite you to visit our shop. There, you'll find comprehensive information on the discounts available for larger quantities, helping you make the most of your budget while ensuring that your celebration is nothing short of epic. Explore our shop today for all the fantastic details!

What payment methods do you accept?

We accept payment from a variety of major UK cards, including but not limited to:Visa Maestro Paypal and Apple Pay.

What is your return policy?

At Epic Party Bags, we are committed to your satisfaction and strive to ensure that every product you receive meets our high-quality standards. Here's our return or refund policy, specifically addressing damaged or faulty toys or bags:

Return and Refund Policy:

  1. Quality Assurance: We take great care in curating and assembling our party bags and toys. Each item is thoroughly inspected for quality before being packaged and shipped to you.
  2. Damaged or Faulty Products: In the unlikely event that you receive party bags or toys that are damaged or faulty, please contact our customer support team within 7 days of receiving your order.
  3. Photo Documentation: To expedite the resolution process, we may request clear photographs of the damaged or faulty items, including their packaging, to assess the issue.
  4. Return Authorization: If deemed necessary, we will provide you with a return authorization and instructions on how to return the damaged or faulty items to us.
  5. Refund or Replacement: Upon receiving and verifying the returned items, we will offer you the option of a refund or a replacement for the damaged or faulty products, depending on your preference.
  6. Timely Resolution: We aim to resolve such issues promptly to ensure your satisfaction. Refunds will be processed within a reasonable timeframe.

Please note that this policy specifically addresses damaged or faulty items. For other return or refund requests, such as changes of mind or order modifications, please refer to our general return policy, which can be found on our website.

Our commitment is to provide you with the highest quality products and exceptional customer service. If you have any questions or concerns regarding your order, please do not hesitate to reach out to our dedicated customer support team, and we will be happy to assist you.

When can I expect to receive my party bags following the placement of my order?

You can typically expect to receive your party bags within 2 to 4 working days from the date of your order. We prioritize swift and reliable delivery to ensure your party preparations go smoothly, allowing you to focus on creating memorable moments at your upcoming event.

Do you have a customer satisfaction guarantee?

Yes, at Epic Party Bags, we are proud to offer a customer satisfaction guarantee. We are committed to providing you with high-quality products and exceptional service. If, for any reason, you are not completely satisfied with your purchase, please don't hesitate to contact us. We will do our utmost to address your concerns and ensure your satisfaction with our products and your overall experience. Your celebration's success and your happiness are our top priorities!

Do you offer international shipping?

We currently do not offer international shipping. However, we are continually exploring opportunities to expand our reach and provide our products to customers around the world. While we may not offer international shipping at this time, we appreciate your interest and encourage you to stay tuned for any updates regarding our shipping options in the future. Your celebration needs are important to us, and we are committed to serving a broader audience in the future.

How do we contact you?

You can easily get in touch with us at Epic Party Bags through the following methods:

  • Customer Support Email:
  • Contact Form: Visit our website Contact Us page and use the contact form provided.
  • Social Media: Connect with us on our social media platforms (Discord Facebook, Instagram, Twitter, etc.) and send us direct messages with your questions or comments.
  • Our Contact Us Page

We're here to assist you and ensure your experience with Epic Party Bags is seamless and enjoyable. Please feel free to reach out to us through your preferred method, and we'll be happy to assist you with any inquiries or assistance you may need.


Can I customize the party bags?

Currently, we offer pre-filled party bags. However, you can add personal touches like custom name tags or additional items.

Are the sweets included suitable for dietary restrictions?

Yes, we offer vegan-friendly sweets with no artificial additives or colorings.

What if my order arrives damaged or incomplete?

Contact our customer support team, and we'll assist you with any issues regarding your order.

Can I get samples of your party bags before making a bulk order?

Unfortunately, we do not provide samples at this time.

Are the party bags environmentally friendly?

We are committed to eco-conscious practices and use eco-friendly materials whenever possible.

Do you offer gift-wrapping options for party bags?

Currently, we do not offer gift-wrapping options, but we ensure our party bags are beautifully presented.

Can I find your products in physical stores?

Our products are primarily available for purchase online through our website. We are looking at expanding our range in mayjor toy shops around the U.K and beyond!

Are there any special offers or promotions available?

Keep an eye on our website and subscribe to our newsletter for updates on special offers and promotions.

What measures do you take to ensure the safety of your products and materials?

We adhere to strict safety standards and quality control processes to ensure the safety and quality of our party bags and materials.